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Course Curriculum
Session 1 . Introduction to English for Hospitality Industries | |||
Short Description About the Course | 00:00:00 | ||
Advantage of joining the Course | 00:00:00 | ||
Session 2 English Alphabet & Spelling Systems | |||
Pronouncing the English Alphabets | 00:00:00 | ||
British and American System | 00:00:00 | ||
Session 3. Dealing With Room Reservation | |||
Hotel Reservation Form | 00:00:00 | ||
English Special Expressions n Handling Room Reservation | 00:00:00 | ||
Steps Of Handling Room Reservation | 00:00:00 | ||
Session 4. Learning With ItsDaring | |||
Session 5. Akpindo Digital Class | |||
Session 6. Handling Reservation With Special Cases | |||
Fully Booked | 00:00:00 | ||
Reception declines a booking and suggest putting the caller on the waiting list | 00:00:00 | ||
Session 7. Handling Check-in With Reservation | |||
Steps of Handling Check-in With Reservation | 00:00:00 | ||
Special English Expressions for Handling Check-in With Reservation | 00:00:00 | ||
Dialogue | 00:00:00 | ||
Session 8. Handling Check-in Without Reservation (Walk-in Guest) | |||
Steps of Handling Check-in without Reservation | 00:00:00 | ||
Special English Expressions of Handling Check-in Without Reservations (WIG) | 00:00:00 | ||
Making Dialogue | 00:00:00 | ||
Session 9. Handling Complaints | |||
Types of Complaint | 00:00:00 | ||
English Special Expressions of Handling Complaint | 00:00:00 | ||
Dialogue | 00:00:00 | ||
Session 10. Handling Check-Out | |||
Steps of Handling Check-out | 00:00:00 | ||
English Special Expressions of Handling Check-out | 00:00:00 | ||
Dialogue | 00:00:00 | ||
Session 11. Housekeeping Services | |||
Entering the Guest’s Room for Making up | 00:00:00 | ||
Englsih Special Expressions of Entering the Guest’s Room | 00:00:00 | ||
Dialogue | 00:00:00 | ||
Session 12. Applying For A Job in A Hotel | |||
Making Curriculum Vitae and Applying Letter | 00:00:00 | ||
Session 13. Getting Ready for a Job Interview | |||
Preparation of Job Interview | 00:00:00 | ||
During Interview | 00:00:00 | ||
Session 14. English Resources and References for Hospitality Industries |
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